For West Malaysia, flat shipping rate RM 7 per order ship via courier.
For East Malaysia, flat shipping rate RM 9 per order ship via courier.
FREE SHIPPING for purchase above RM 200.
Upon confirmation of payment made, the product will be sent out immediately. We ship in stock items within 24 hours, Mon-Fri.
Exchange & Returns
Merchandise (sale item excluded) may be exchanged / returned within 7 working days. Items must be exchanged / returned in NEW (unused, unwashed) condition and may be exchanged for similar items of a different size, or for another item or a same value or less. In the event of exchanges / refundable made, we regret that courier charges will be borne by the customer, and that the original delivery charges are non-refundable. In order to get a refund, your return must be accompanied by the original sales invoice. Shipping and handling fees are not refundable.
If you experience problems with an item due to a manufacturer defect, CheekyBugs will seek to replace or repair the item immediately, as needed. In some cases depending on the item in question, we may need to put you in contact with the manufacturer directly.
Return/exchange items should be sent to our postal mailing address at customer’s own delivery cost.
Cheeky Bugs is not responsible for lost or misdirected return/exchange items damaged on the way back for a return/exchange. So for your own protection, please send your package via a prepaid, insured, trace method to ensure a safe and documented delivery.